q: What types of hair services do you offer?
A: We offer modern haircuts, coloring (including balayage, highlights, and root touch-ups), blowouts, silk press, treatments, and styling for all hair textures — men, women, and children.

q: Do you work with curly/coily or textured hair?
A: Yes! We specialize in all hair types and textures. Our stylists are trained in curly, coily, natural, and relaxed hair techniques.

q: Do you offer services for men?
A: Absolutely. We provide clean fades, beard trims, scalp treatments, and coloring options tailored for men.

q: What’s the difference between balayage and highlights?
A: Balayage is a hand-painted, more natural blended color, while highlights are more defined and foiled. We’ll help you choose the best option for your look.

q: Do you offer keratin or deep-conditioning treatments?
A: Yes, we offer both keratin smoothing treatments and intensive moisture repair services.

q: How do I book an appointment?
A: You can book directly through our website, on Instagram, or call/text us at [insert number].

q: Do you accept walk-ins?
A: We welcome walk-ins when available, but appointments are highly recommended to secure your preferred time and stylist.

q: What’s your cancellation policy?
A: We kindly ask for at least 24 hours’ notice to cancel or reschedule your appointment.

q: Do you offer brow and lash services?
A: Yes! We offer brow shaping, tinting, lash lifts, and extensions.

q: Can I book makeup for special events?
A: Absolutely. We provide full makeup services for events, photoshoots, weddings, and quinceañeras.

q: Are you bilingual?
A: Yes, our team speaks both English and Spanish fluently. ¡Hablamos Español!

q: Where are you located?
A: Paulina’s Beauty Salon is located at [insert full address], in the heart of San Fernando.

q: What forms of payment do you accept?
A: We accept cash, debit/credit cards, Zelle, and Apple Pay.

q: Do you offer gift cards or memberships?
A: Yes! Gift cards and service packages are available. Ask us in-salon or online.